Shipping Information

 

  • ➙ All products are processed and shipped by us within a period of 3 working days, on a regular period, after your order is placed.

    ➙ All orders are shipped with tracked mail that will be sent to you by e-mail when your order is shipped.

    ➙If you’d like to have it at a specific date, please inform us at the checkout or send us an e-mail, so we can do our best to assure it.

  • Estimated times of shipping after the order has been prepared*:

    Registered Mail:

    ━ Portugal: 1 business day — Açores & Madeira: 2 business days
    ━ Europe: 3/4 business days
    ━ Rest of the World: 5/7 business days

    Express Mail:

    ━ PT and Spain: next business day

    *due to COVID-19 lockdown, the estimated times may vary, and we have no control over it.

    Thank you for your patience.

  • Please make sure to fill the correct and complete data regarding your address. If it is incomplete or incorrect and the product is sent back to us, we will notify you and a new shipping fee will have to be charged, in order to send you the product again.

  • ➙ The payment option you were looking for is not available? Please send us an e-mail with the payment option you wish to use, so we can inform you if it’s possible!

  • ➙ All products have a written card! If you’d like to offer any of our products to someone special with a very special message, please inform us at the checkout.